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PRICING - PARTS & LABOR

We price fairly and do everything we can to keep costs accessible while maintaining a high quality of service.

We understand our customer's cost concerns. Plumbing repairs can add up quickly and the longer one waits, the more it will end up costing them. 

  • No hidden fees - charges don't change day by day

  • We will use customer parts when possible

  • We recommend some quality brands but receive no compensation from the brand

  • We keep it simple.

  • We only charge labor and parts

  • No trip charge for Vallejo, Benicia, or American Canyon jobs

  • FREE estimates and discounts on a case-by-case basis

  • We can only do simple quotes over the phone but need to evaluate the job on-site for a more accurate quote.

  • Diagnostics are not free and different from an estimate--they take additional time. 

  • If we need to go in an attic or crawl space, or tight space for an estimate, there will be a charge. 

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LABOR

Generally, most jobs take an hour. However, that is not always the case thus we cannot provide a list of exact service charges.​

  • Flat fee for the first hour of service

  • Each service is considered a new job; for example, if we clear a drain and replace your shower fixtures that is two services and the customer will be charged a minimum two-hour labor charge. 

  • Charged in 15-minute increments after the first hour for each service.

  • If more than one tech is needed, costs will be more

  • Daytime rates apply Mon-Fri, 7am-5pm

  • Increased rates on weekends, holidays and after 6pm 

PARTS

We will work with each customer to get the best product that works within their budget.

  • No additional taxes or fees are added to the invoice 

  • Charges include the parts to fix an appliance and also the cost of the appliance itself.

  • We always try to repair an appliance before recommending an appliance replacement. 

  • Techs keep common parts for most repairs on hand (couplings, reducer, union, adapter, flush valves, flanges, tub stoppers, and even garbage disposals)

  • For larger appliances or uncommon parts, the tech may need to make a trip to a store or the company office and that time spent going to the store is included in the labor charge. We always encourage customers to get parts ahead of time to save money. 

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